Although the actual milk service is fine, the after service is appaling!
i am very dissapointed in this company and will never use them again.
i had a £10 refferal credit, i applied it before checkout and was told my total was 18p to pay, my invoice waas set for 15th march, they took the full £10.18 out and made me overdrawn.[
i called their customer service, who said they had no record of my invoice, even though they were looking at my account, this was said by justin.
I called back and spoke to mark, this time i gave him my invoice number and told him that this transaction had made me overdrawn, there was no apology, he then said he would credit my next invoice, i asked him for a code, he said there wasnt one and i was to trust him, lol, i said its hard to trust you when youve made me overdrawn, he then said if the money doesnt get taken off, you can call back and ask for me to resign! LOL
The customer service is appaling, beware and check your bank account at every oppurtunity, milk and more are crafty thieves!
Carole Palmer found this review useful
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