tom kay´s profile

Reviews (1)


can not get hold of anyone and they lie to you

they told me 5 times my order had been sent off on different day (NAME REMOVED) and after a month and a half they still have my money as i carnt get though to anyone and will not reply to email. think its a fake company or run buy [BAD LANGUAGE REMOVED], going thought small clames to try get money back

20 March 2012

Reply from rc 2 me.

Dear Tom,

Your order was cancelled last week down to stock issues. You have not tried to email us once over the past 5 days and we have had only 2 missed calls from you this afternoon.

Your refund was processed by ourselves and should be with you between 3 and 5 days depending on your banks processes. I would advise against filing any court papers and you will end up loosing your fee once the refund hits your bank account. My advice would be to speak to your bank if you have any questions regarding their processing times.

Thank you for your feedback. We appreciate all levels of feedback to help us better our services.

Kind Regards
Andrew L

tom kay´s profile

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tom kay
United Kingdom