S Arrowsmith´s profile
Reviews (1)
Funky Moose
Nice selection of toys, slow delivery
Ordered a few toys from Funky Moose. Took over a week to arrive which was longer than expected. I wasn't in a particular hurry for the items so all ok. Items when they arrived were well packaged and undamaged.
Submitted a review of one of the toys on their website (a wooden puzzle by a company called Janod) commenting that I felt the quality of the toy was not in keeping with it's steep price tag i.e. the finish was quite poor with chipped paint and rough edges. Strangely they have not published the review. Have since noticed that all the reviews on their website are positive ones!! Clearly this company feels they have to be selective in the reviews they publish. Something I will bear in mind should I decide to shop with them again.
Judith Shawand Gary Baker found this review useful
Reply from Funkymoose
S Arrowsmith´s profile
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With regard to the delivery timescales. If orders are placed on our free standard delivery service, then the stated delivery timescales are 3-5 days and we find that 99%+ are delivered within this timescale. However, unfortunately, occasionally orders can be delayed in the postal system, and if that was the case with your order, please accept our sincere apologies.
If we can be of any further assistance, please do not hesitate to contact our customer services team. Best wishes.