I love Amazon not only is it easy to use but it is great at finding things that you can't find easily on the high street such as a certain book that is out of print my daughter loves (endlessly borrowed from the library) - overjoyed to find a copy..
Generally a great place to shop - not without fault but then who is? Have to admit go here first for anything I am looking for Books, Music, Toys, Groceries - good prices (not always cheapest but competitive) and delivery is well within the limits printed.
Good home delivery service - friendly chap does same slot each week so that's nice and reassuring. Good quality products and competitive prices. Find that I save money by shopping this way as not tempted to buy all the well displayed and tempting treats that are on offer! Only issue I have is that when I get things on offer I rarely actually get them - always out of stock. Then I end up going into the store anyway find the items (as it is not the store used for home delivery) and buy all the rubbish that I would of got in the first place - vicious circle!
Went onto website - signed up - paid - great... running stuff on its way...or so I thought! When it came to delivery - card through the door with no details on it - went online found tel no for JJB customer service - only offered Mon-Fri delivery with 8 hour time slots. Someone has to be in to sign for any delivery so for someone that works with neighbours/friends who all work this is not great news. Unhelpful customer service person at JJB told that it was my fault for not reading terms and conditions and for nearly £8 extra I could have it delivered on a Sat - but I work Sat too!!! No flexibility in arranging to deliver to work address not even remotely entertained. Not willing to refund unless they get it back from courier so now worried courier has an issue of not returning items to JJB. No confidence I will see money refunded. Appreciate this is my view but totally unhappy and feel there is no fair service from JJB for busy people unless you can change your hours for the sake of a delivery. Now wondering am I the only person to just tick the terms and conditions box without reading all the small print - lesson learnt! Usually companies are happy to change delivery address - guess this is not the JJB way.
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