John´s profile

Reviews (3)


useless after care

Brought a number of items in May 2011, Wahing machine,microwave oven,Tv,Bluray player,tefal fryer,vac cleaner,etc..
First day tv faulty---Refunded.
First day bluray faulty---Refunded.
2 weeks later Tefal fryer faulty-Refunded.
Now the main problem, A Hoover Washing machine, after a few months it decided to dance about, i put it down too uneven floor and re leveled the floor, but the washer still decided to dance around, i decided to buy a new washing machine, i gave my partner the washing machine 2 weeks ago and installed and leveled the washing machine in her home, it danced around and made a banging sound, i phoned Comet, who asked me a few questions and i explained the problem, now the ironic bit, the engineer asked, when empty, test it on a spin cycle, if it dont move/dance, the washing machine is ok(Uh), i explained it does the dance when it is washing/spinning, even when half/full load of clothes, when there is no clothes it is okay, he then said if an engineer come out and he will try a spin mode without clothes if it dont dance he will say that there is nothing wrong with it and will charge me, (how pathetic), and then told me to put something under the feet to help cushining the vibration.
All i can say is what a load of crock........
So no more Comet for me.




Purchased washer in March, from these on ebay, but has problem with paypal, so had to phone company to pay via card, 10 minutes later rang to say not in stock and refunded me instantly, later that day googled for a diffrent washer and they were cheapest by £20, rang them and asked, if they have them in stock and the delivery time and explained about an earlier experiance i had a hour so earlier, they apologised and offered me nextday delivery between 8am-12pm for free, nextday at 7.45am received call, delivery will be with me in 10-15 minutes, perfect will use again, recommended.

ASM Retail Solutions Ltd


Ordered item on 10th March2012, now 21st and still no item or email about delivery, now claiming for item ordered on 13th as well, via paypal, they lost over £300, will never use them again, what happened with delivery within 7days...John

John´s profile

profile image of John
Male, 1960
Leicestershire, United Kingdom