I ordered a chrome towel rail from them......it took all of 25 hours to arrive from Lancashire to me at the bottom end of Cornwall. Now, that's good quick service!
Unfortunately, there was a fault with the item, but after a call to the after sales dept., and some quick photos of the problem sent via email, they arranged for the item to be collected and returned for either refund or replacement.
I would definitely recommend this company to anyone.
I ordered a macro lens for my wife's birthday present. Fortunately, I allowed plenty of time. I did my homework on prices, anS found this company to be the best on price especially with free postage etc.
I imagined that this was a UK company and that the goods would be sent within a couple of days. The money was taken immediately, and after three days, I was awaiting delivery.
I had another look at the web page, and right at the bottom in the 'about us' heading, I found that they were based in China. I then of course had to allow a few more days for delivery.
I had no need to worry though. I received an email stating that it was en route via DHL. Sure enough, it arrived well on time, in perfect condition and exactly as described.
All in all, a good experience apart from the first few days, but I had the best deal available at the time. I must say that the web site gives the impression that. The company is locally based though.
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