I bought an item on Amazon Marketplace and when I realised it had been sent by Hermes, I was apprehensive given the number of bad reports there are circulating about the company. However, it was delivered in very reasonable time and was in perfect condition. I suppose you can only speak as you find. Perhaps my next experience may not be so good.
I bought a dozen tubes of dog toothpaste from Petfleas because they were the cheapest I could find on the internet, and the order arrived the next day. It was quite impressive.
I have bought several times online from this company and I have had consistently excellent service. The goods are promptly despatched and have always been of excellent quality.
Order was placed at 2pm and was delivered about 11am the next day. Impressive.
I ordered a set of pans online over a weekend. The cost was debited from my credit card and then during the next week I found the price had been reduced by £5. When I contacted the company they promptly refunded me the £5! The items were also delivered very quickly. I have to say I don't recognise the poor experience others report they had.
I ordered three large tins of coffee and they arrived the next day. The items were well packaged. Recommended.
I ordered a Bosch tumble dryer through the Coop. Their price was one of the cheapest around, and delivery went like a well-oiled machine. Recommended.
I waited in all day to receive a parcel from Amazon, which had been marked out for delivery. When it failed to appear by 7pm I checked the Yodel website. I found the last entry referred to data received but no parcel. When I called their help line, it transpired that the driver had been given the paperwork, but the parcel had not been put on the van! I have had a number of problems with deliveries from Amazon over the years. They appear to use substandard companies to keep delivery costs down.
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