Chris O'Hanlon´s profile

Reviews (3)

Pixmania

No reason to complain.

I have used them often and although they don't give much communication they are cheap. Fine by me.

Grooves Inc.

Yeah great

Quick delivery everything fine.

POF

Very Poor customer service

About a year ago I paid for the upgrade which gives you certain benefits over their free service. somehow I accidentally paid for a years membership in one lump sum rather than for a monthly subscription, this was an honest mistake so I wrote to them asking to change to the monthly subscription and to be refunded the money I had paid. I got a rather curt reply from them saying I should have followed the instructions more carefully. Needless to say I was amazed that such a large and successful company should have such poor customer service and I wrote back to tell them so. After this I received no reply at all but with no refund I could not take my business elsewhere. The membership has now expired but I just received an email from them today asking me to renew it. This is what prompted me to write this review to warn others of their poor service.

Chris O'Hanlon´s profile

profile image of Chris O'Hanlon
Chris O'Hanlon
Reviewer
Male, 1969
London, United Kingdom

About