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Reviews (1)

iHeadphones

Poor service, ignore their claims of 'Guaranteed Next Day Delivery'

I placed an order yesterday, before the 3PM cut off for next day delivery. By this morning I had received no confirmation of shipping. When I called to query this, I was told 'Of course it hasn't shipped yet, you only place the order at 2:50' When I pointed out that the cut off for next day delivery was 3PM, not 2:49PM, no apologies were offered.

A refund was promised, but hasn't showed in my account yet.

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Jon Gilbert
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United Kingdom

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