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Comet

RUBBISH AFTERSALES

Washer broke down after 8 months.It was dancing all over the kitchen and threw the drum off its springs and chewed up the door seal.

Took 10 days for an engineer to come out who replaced the chewed up seal but didn't look for the cause.

FIRST WASH started dancing again,broke again,could see that the m/c wasn't draining between washes and spinning with the water still inside so making it bounce all over the place( would pump out okay when set to manually so pump ok) Customer services agreed that it sounded like the programme board and would send someone out.

Took another 8 days for someone to come out again, agreed that it was the board but didn't bring the part with him so would have to order one and make another date for a visit.

Contacted customer services to complain but only told it would be aprox another 10 days to wait.

That brings the total to 28 days so far, not been yet!

RUBBISH AFTER SALES , Avoid buying any large goods from them as they will NOT replace but keep repairing with only a 3 month guarantee.

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T Browning
Reviewer
Male, 1964
Manchester, United Kingdom

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