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Reviews (1)

Arkpetsonline

Terrible customer service, being investigated by trading standards!

We made the big mistake of ordering a marine tank from these clowns, and when it arrived damaged! And was reported in a matter of hours they denied all responsibility for it! It took three months of legal letters, trading standards investigations and loads of emails to get resolved. There was items missing from the delivery, delivery notes had our forged signature on them, nothing like our real ones, yet claimed it was signed for and that was it! Subsequently found out that trading standards are nvestigating them for illegal website terms and conditions, unfair restrictions and a variety of other issues! The customer service was awful, they were rude and abusive to both myself and my wife! DO NOT BUY FROM THEM. You will regret it, as we have done over the last few months.

JJ, Victoria Pike, David Priceand Daniel Mitchell found this review useful

Grifter´s profile

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Grifter
Reviewer
Male, 1972
Scotland, United Kingdom

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