I have seen many standards of slate tiles, many warped, hugely varying thickness, etc - these were excellent. Fitted in a Palatial Versais pattern the end result is stunning. I posted a picture on Mrs Stone's Facebook page.
I bought an item from Bradford Bathroom Company, not an expensive part, a ceiling / wall shower arm with an angle built in. £22 bought 14th December, paid by paypal.
Unfortunately the part was not suitable (for my customer), so I enquired by email about returning on 10th January, after the Christmas break.
[name removed] replied quickly (within an hour on the 10th), saying to return it and included their return address. I was to take a 20% restocking charge hit as per their terms and conditions.
I sent the item back on the 16th January and have a certificate of posting.
I have had no refund from the Bradford Bathroom Company. I have emailed 4 times, no response whatsoever. I even threatened to post my experience on every relevant forum on the web.
Obviously I recommend that nobody touches this company, it does not even deserve 1 star (you can't choose no stars..)
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.