I recently booked a parcel for delivery to Greece. P4D website clearly states 2 days.
It could state 2-7 days but it does not it states 2 days, so this to me means 2 days.
Today we found out the parcel is not being delivered until 7 days after collection!
We called customer services and they said "it is not our fault it is the delivery companies". The delivery company said it was booked on a slow service which typically takes 7 days. So it seems P4D need to accurately portray the real delivery times and stop misleading customers.
P4D at this point have not offered us a refund for the spoilt goods.
P4D's customer service is poor and unhelpful.
P4D are living up to the saying you get what you pay for.
Avoid using this company and stick with a trustworthy delivery service even if it costs a little more.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook