Surfdome.com

Awful company!

I seriously would not bother with this company! Their customer service is awful under all the front they put on! Whilst most of the staff you speak to are pleasant enough they have no clue what is going on! 3 weeks and I still haven't received my order after it got lost! However it has been upgraded to a next day delivery and DPD will send me a tracking reference with a time slot? Guess what? No!!
There are far better companies deserving of my custom and that's where I will be going in future!
Stay away people! Online shopping shouldn't be this much hassle!

Ian found this review useful

19 February 2013

Reply from Surfdome.com

Hi Peter, We are very sorry this way. It really was not our intention to mess you around. We have had a recent warehouse upgrade and unfortunately it has cause a few issues with some of our customers orders. I have tracked your replacement and I can see that it was delivered and signed for today. If you have any further enquiries then please do not hesitate to contact us.

e-outdoor

1st Class Sevice

The service was quick and courteous!

Ellis Brigham Mountain Sports

Top service! Highly recommended

The srvice and communication was first class. Definately buy again!