The buts are that it is of course directly owned by paypal or visa versa and is run too much on an autocratic basis with no means of communication, telephone or email. Therefore just as aloof as Paypal and seen by many of my collegues as arogant.
Abysmal scommunications. Every problem experienced is refered to an auto-response system on the basis of one size fits all. You cannot telephone anybody, you cannot even email anybody. The service is far too impersonal and out of touch with people's needs. It is also ver autocratic in its delivery
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