I had been a customer for over a year before I ever had any problems, bills and phone usage were all fine. Until I ordered a new phone that is! Tried to grab a last minute deal on the website, told them I was a previous customer but wasn't given any warning that if I wanted to swap my old number it would be - IMPOSSIBLE! Just because my old number was on T-mobile as well they said I'd have to upgrade my old phone, and send my new phone back to them in the post, probably loosing the extra minutes in my last minute offer deal. Had to put my old phone on O2 first just to swap the number - how stupid is that?
The feedback system has really let down ebay nowadays, the website itself is great to use and looks much better than it used to. The fees can be a little steep for sellers but ebay remains one of the best places to find and buy cheap stuff. If only it were that little bit better for the people who sell stuff on there...
Denise found this review useful
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