I ordered a dvd boxset and when I opened it 2 dvd cases where broken where the dvd clip holds the dvd in place.
The 2 loose dvds had scratches on where it must of been moving about during delivery. They both work but have had to purchase 2 empty dvd cases to stop further damages to the discs.
I found their website very easy to follow and protect my iphone 4s. It adds extra cover if you want to take that option, it also sends you your policy in the post and have taken them up on the 'tagbak' option - to which i've registered. Highly recommend!
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