5 times now my recently ordered package has been 'out for delivery' only to not arrive. After trying about 10 times I finally got through to customer services, insisted they took my mobile number so the delivery driver could call (I'm sure they had it all along anyway) for directions even though I live on a main road and no other courier company as ever had trouble. Now another company is using interlink express to send me a different parcel and the same problem is occurring again.
TRULY AWFUL.. AVOID!!
When I attempted to cancel my contract at the end of its period I was told 'no problem'. 6 months later I had debt collectors on the phone claiming that a new contract with t-mobile was in arrears! t-mobile had never sent me one bit of correspondence about this new contract which I had made very clear I did NOT want - their response was they did not have to contact me as it was my responsibility?! Worst customer service imaginable.
AVOID LIKE THE PLAGUE!
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook
Sorry to hear that you've had problems.
Could you please send an email to socialmedia@interlinkexpress.com with some details, and I'll look into what's been happening. Could you include a parcel reference number and a contact phone number.
Kind regards,
Bobby.