I have travelled to the U.S twice now using Lastminute.com, and even booked flights for my U.S fiance, back home to America using the site, and had nothing but ease. The website is easy to use, and I have never encountered any issues. I wouldn't know of their customer service, as I've never had to use it. A return flight I had booked had been changed, and I remember being slightly annoyed that they'd not given me any option about the change, which meant a delayed wait in the airport of 8hours, instead of 5. But I've heard this is normal with most airfare companies, so can't really complain. Would use their site every time, and recommend it to friends and family
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