We had a couple hundred reviews at ResellerRatings and decided to start using their exit survey. Within a couple of months, we had several thousand reviews, and had lifted our rating to 4 stars, which was showing up in Google in the first result for our brand term searches. The surprising part is the intelligence that we learned from the reviews themselves that helped us fix some weak areas of our business. We noticed that people who visit ResellerRatings before they visit our site are approximately 190% more likely to buy, implying a major amount of trust was imparted to those shoppers. I would highly recommend RR over other platforms as no one else is influential. We have had no issues whatsoever with billing, customer service, or otherwise with their company.
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