Jed ´s profile

Reviews (6)

TripAdvisor

Shut my Visor

A great place to avoid the mistakes before they happen, we have seen what we thought would be perfect places to eat or stay and then changed our minds when we read fair reviews, we have been unsure about trying somewhere new then read reviews and taken the plunge and those reviews have always been correct, these days we don't go anywhere without checking it out on Trip first.

Mega Fancy Dress

Mega fancy Mega Service

Quick delivery and got exactly what it said on the tin very pleased with what I bought

Takeaway.com

a non-event

We arrived in the travelodge Hull after a 4 hour drive in the snow, hungry and tired, I decided to order a takeaway, order placing was very simple, a confirmation e-mail recieved very quickly I went downstairs to the hotel lobby to wait for our meals.

An hour and a half later I went back online (costs a fortune in travelodge for internet access) to get a phone number to see if we could ascertain out what the delay was, only to find a mail had been sent to say that the order had been cancelled due to "A discrepancy between the take-away company and Takeaway.com, no further eplanation as to why we been made to wait in a drafty hotel lobby for an hour and a half.

The wait meant that other takeways in the area were now closed so we had to go to bed hungry.

Why ask for a contact phone number if you don't use it ? a simple call would have solved our problem.

The event was a farce, our first and last experience of using this company.

Your response that there was a problem yesterday evening would mean something if the incident had happened yesterday evening, the night of the incident was actually 6 nights ago on Monday 21st January, do these incidents happen that often then ? But I do appreciate that you have listened to what I said and taken time to respond at all.

27 January 2013

Reply from takeaway.com

Dear Jed,

Unfortunately yesterday evening an error occurred that resulted in this situation. We do strive to have the best customer service but this was unfortunately effected last night due to unforeseen circumstances. We have sent you an email explaining this error

For future reference our best contacts are either phone - 0207 872 5402 or email info@takeaway.com.

Thank you for your understanding.

Takeaway.com

Ebay

will not use them

got ripped off by them 10 years ago never used them since (£10 but on principle)

SteeVay found this review useful

Google

very bad

1 experience of using google checkout means I would never use them again.

Sport and Leisure UK

Excellent, exactly what it says on the tin

Arrived exactly on the day they said it would, complete and fully working, just what I expected from the website and in my opinion very good value for money, I shopped around before choosing them, prices elsewhere for the same product were much higher. Ordered late evening on the Tuesday it arrived Thursday morning as I had been told it would, I will be using them again.

Jed ´s profile

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Jed
Reviewer
United States

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