I brought my 2008 laptop into the apple store. It was completely dead and I expected them to try and sell me a new model or a $500 replacement part. Instead, the genius reformatted my hard drive, installed a new operating system, and the laptop works like a charm. For FREE. My only complaint is even though I had an appointment at the genius bar, I still had to wait an hour because those guys are so popular. They also won't let you leave the store if you have an appointment.
It's great to buy whatever you want and return the rest without incurring shipping charges. Unique and awesome concept. If you think you're not paying for it, however, think again. The prices on shoes were considerably higher than what I ended up paying elsewhere. Example: bridal shoes at Zappos for $69.95 were on sale at Sears.com (yes, Sears!) for $18.95. Exact same shoes. Same for shoes purchased at Steinmart for half the price as Zappos. Having to pay full retail these days is crazy.
Nobbs Tyson found this review useful
I ordered canned dog food which usually costs a fortune to ship, and I got free shipping. It came in 2-3 days. I had a customer service Q because immediately after placing my order, I noticed my coupon code didn't apply the proper discount. I contacted via live chat and the service rep was very nice and took care of the problem immediately. I didn't like the fine print on the coupon which said you only qualify for the free shipping if you spend a certain amount AND sign up for auto-delivery.
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