Shaun Davies´ profile

Reviews (6)

BetterBathrooms.com

Helpful sales staff, super delivery guys, great product...after sales POOR!

I would of given 5 stars, but on the day of installation it became apparent that part of the unit was chipped! This was not seen on the initial inspection, I telephoned the customer service dept. and explained the situation, I said that as the fitters were already here installing and could not do any more without replacing the damaged panel. I asked if it would be possible to drive to the depot to collect, explaining that I would need to leave ASAP as it would be a 2 hour round trip.... This was at 9.30, six calls and 3 hours later, I made the decision to let the fitters continue using the damaged panel!
It was 6pm before I rang the customer service number again to be told that the item was in stock, obviously it was to late to collect so I asked for it to be posted.... It arrived 1week later..... Absolutely appalling!!!!

The quality of the actual products is very good, the unit looks stunning, apart from the loo seat which seems a little 'cheap'.
Everyone comments on the waterfall tap.....
The delivery guys were very pleasant, they phoned to say they would be 20 minutes, and took great care whilst bringing in the boxes.

Overall I am very pleased with the products, it's just a shame that it took nearly 9 hours for the after sales team to check a stock item then waiting a week for a small panel to be delivered....... Meaning that I now have a damaged plinth on the loo cabinet ( i have to have the toilet removed to replace the panel)

My advice would be to check, check and check again for any damage, open the cabinets and remove the front from the toilet cabinet ( the chip only became apparent when this was removed).

Having said all this I would still use and recommend Better Bathrooms again.

Swell Pets

Super value

Once again a superb price and excellent service!

BathEmpire

Outstanding value!

We had a Karen Pheonix 'Zinnia' tap that was stunning, but it only lasted the 5 year gaurantee, then started to leak from every joint! At £350 I was very disgruntled.... I replaced it with a Blanco tap from B&Q, £149 and it dripped! Then I went to Wickes and bought a £155 tap, that one wobbled.....
Then I found Bath Empire online.... At first I thought the tap would look cheap, but how wrong... It's absolutely stunning, very well packed, super quick delivery. But above all, better quality than B&Q or Wickes, and with a 10 year warranty!!!
Now my kitchen is back to its contemporary design!!!
Thank you Bath Empire.... Highly recommended!

Rubbersole

Superb service, fantastic price!

As always, Rubbersole have delivered a great service! Well one!

365Vet

Super service

I have used 365vet for the past 2 years for Baileys Advocat Flee preporation! Even with my Vets expensive prescription charges I still save about £25 on this product!
Excellent service, delivery is usually within a couple of days.
Thankyou 365vet for keeping my Bailey flea free and for keeping some extra dosh in my wallet!

Pet Shop Express

Super service

I have used petshopexpress for the past few years and they are simply brilliant. Better prices than the high street and free delivery to your door!
I once had a damaged package from them, damaged in transit!! It was sorted with just one phone call....
My dog loves the ' free' gift too... He wags his tail when the delivery man arrives....not for the food, for his toy!!

All in all brilliant service!

Shaun Davies´ profile

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Shaun Davies
Reviewer
United Kingdom

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