HH´s profile

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Do not go for them, unless you never want to receive your goods or get charged for a free gift!!!

I ordered a treatmill. Got a 'Free Gift' which was Saturday delivery. Upon paying, I realised that they added £7.95 delivery fee to the order. Tried to sort that out with them, but I was told that it is a mistake and will be refunded. To top this all up, I received a call from the courier company, telling me that they will not deliver (on Saturday) as they never 'received' the item from GymWorld. I phone GymWorld, which told me that they 'shipped' the item to the courier company on Wednesday already. When I said this is really bad service, GymWorld told me that they will then cancel my order, as I'm not happy with the service. Not even offered to try and find out what went wrong.

I read the reviews about their bad service on-line, but still thought it might just be isolate cases. Reading these again now, made me realise there is something seriously wrong with their customer service. What ever you do, DO NOT BUY FROM THIS COMPANY!!!!

HH´s profile

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Male, 1980
United Kingdom