Giorgio´s profile

Reviews (2)

Cyclesurgery

Warranty cover?

Bought my specialized allez 16 there within a year the rear hub nut came loose and the cassette was wobbling around. It was about tightening an internal bolt with a 11mm allen key but they refused to do it unless I was charged £25. It was me explaining how the reae hub worked, it should be the opposite. Sent a Complaint but all I got was excuses. Ordered the allen key by myself and solved the problem in 2 minutes. Very lazy and rude. It was at the shop in Spitalfield, London, where I bought the bicycle. Terrible! They initially booked me an appointment and then changed their mind...wasted my mind and the main customer service refused to refund me a mere £3 which was the cost to buy the allen key.

Mister of London found this review useful

Tredz Bikes

Good price, free shipping

Very happy but need to send an email to advise when they despatched parts. Other than that, they replied within seconds when I asked if they sent the part.

Giorgio´s profile

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Giorgio
Reviewer
Male, 1980
United Kingdom

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