I have used Ryanair twice and on both occasions i found the service to be unacceptable even for a bargain airline. Once I took my bike with me for which i paid twice as much as for my flight, but they treated me like i was some sort of parasite. I got no help whatsoever, the desk person was extremely rude, I had to find the man to do the outsize check in and find out where to take the bike afterwards. Compare this to Jet2 who are always welcoming and polite and make the experience easier. It usually costs me about an extra £30-40 pounds to use another airline - well worth it.
I ordered goods 4 weeks ago. They have taken the money from my credit card account but so far I have received nothing. Not even an email to say what has happened. Website has no phone number to contact, email gets an auto response. Still hoping to get the goods, but not counting on it. Never use again. Will report to Trading Standards if I don't get something from them soon.
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