Recieved my item next day delivery even though it was a Saturday (was expecting to get it monday at earliest).
I was emailed with a delivery date and time (1 hour window).
I am more than happy with my purchase and love the fact that Companies like Shopto.net are using a fantastic delivery service with that thoughtful personal touch.
I have not had any reason to contact customer service but I did read their returns policy before buying from them and it was very clear.
Although I gave 5* for this buying experience, I think the website is awful (sorry) and that is the only thing that would put me off being a returning customer, unless it was another really good deal like this one and well worth the frustrating website effort :)
The very first time I've ever shopped with USN and it wont be my last!
I found the site really easy to browse through with plenty of choice and good discriptions for every thing on offer.
I made my purchase, received an e-mail with delivery date (with an option to change if not suitable). On day of delivery I was again notified on the time to expect my purchase (within a 1hr window) and even given the name of the driver :) my parcel arrived on time and the driver was very polite & pleasant.
If only all my shopping experiences were as quick,easy and professional as this one and for such a small order too... Thank you!
I will be recommending to my friends & family.
I didnt place my order until late afternoon but still got my mattress next day as promised, delivered by a helpful, polite & pleasant driver. I am very happy with my purchase and highly recommend Mattressman as trustworthy & value for money! I havent had reason to contact customer service so cant comment on after care service should problems arise.
I would definately buy from this Company again...
This company (BuySend) honestly offer Great Quality, Value & Choice, as well as helpful advise! Before parting with my hard earned pennies (especially on the internet) I need the peace of mind that i'm buying from a good company - with detailed descriptions of products, free uk delivery ( a big bonus!), quick dispatch & excellent returns policy; I have had an enjoyable stress-free shopping experience, Thanks guys! I will totally recommend you to friends & family... :-)
After reading some other reviews and learning about problems with delivery, I almost went with another 'tried & tested' company! BUT the value I was getting for my hard earned pennies was too hard to resist, so I took the chance and i'm So glad I did.. My trampoline arrived without a hitch, I placed my order late Wednesday evening, it dispatched Thursday & arrived Friday (happy days).
I have had spine surgery and need low impact exercise, i've tried a small exercise trampoline but didnt quite feel that I was getting a workout, but the spring action, size & stability of this Adult mini trampoline is FANTASTIC, I love it! It was very easy to put together, hangs on my garage wall when not in use and is a great fun way to exercise (put your fave music on and just dance & bounce) I totally recommend this item & this company.
I do have one small moan though, when I signed in to check status of my order it remained at 'processing' stage, an update to status would be very helpful to let busy people know when their order is out for delivery so they can make arrangements to be at home to accept/sign for it.
But big tick for over all Service, Quality & Value.. Ta!
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