Item broke within a few hours of receipt. Offered overnight replacement by Customer Services. 10 days later nothing. Had to really press my complaint to them, loads of emails sent, in the end I had given up, vowing to never use them again.
Week later my replacement item arrives, a few days later another identical one arrives out of the blue!
I have never used them since, and have kept the spare item the Mensa group that is EDIT Customer Services sent in error, ha ha!
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