This is my second van hire with icanhire.com.
The previous driver had an issue with the van I'd booked and as a result it wasn't available.
Well before my hire was due to start, icanhire.com contacted to me to inform me of the situation and offer my next nearest van instead.
As the van was further away, without even being asked, they offered me an extended rental period at no extra charge and a partial refund on my rental.
I will definitely be using them again.
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