Having been told to expect a "9-5" delivery, the lorry didn't arrive until 6:45pm! The driver was due to call to advise approximate time but hadn't called by 5 so I rang the delivery company to be told he was still "over an hour away!". When he did arrive, it was 1 guy in a tail-lift lorry trying to man-handle a pallet of 40+ slabs with a pallet truck. He could barely move the load & struggled to just get it off the lorry & off the pavement onto the drive!
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