In this day and age customer service is everything,and carcraft does not have much. The salespeople pounce when you walk, the only way to get them off your back is to say you are not there to buy.
They are not always honest with you, they just want the sale. And when we told them the next day we did not want it (not knowing the law and our rights, as first time car buyers) they told us we had to keep it. Even though they new we has 7 days to change our mind. This year we gave them benefit of the doubt when they contacted us, they were asked to call back that evening and they did not bother, how nice is that. Not sure if I could managed another try or not, I do not like getting burned.
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