DEREK SADLER´s profile

Reviews (1)



Do not do business with this company !

Having received a replacement cartridge I had not even printed 20 pages when a 5cm print gap appeared in the centre of printed sheets.
I spoke to their "customer service" and was emailed a to do list including shaking the cartridge. I managed to print 1 faded page. The next day Ineeded to print airline boarding passes and the print gap had increased to 15cm. Customer services told me they would email me a freepost mail link and for me to send the cartridge back for them to repair or replace. I said Ineeded one now and they should send a replacement cartridge and I would return the faulty one. No, their conditions of sale don't allow this but I could pay for a replacement and they would refund me when they got the other one back !
My advice is simple don't do business with this crowd !!

DEREK SADLER´s profile

profile image of DEREK SADLER
Male, 1951
Sevenoaks, United Kingdom