I used interparcel to deliver an order on behalf of a customer. I paid a little extra to get collection that day, waited till 5:30 and no-one arrived. Got in contact the next day and queried the failed collection at which point a second collection for that day was booked which again never arrived. After querying a third time I booked another collection for the NEXT day and they arrived all fine and it was delivered quickly.
It is poor that they will allow you to book a collection for that day when it won't be picked up. My advice is never book for same day. Can see problem but won't use again.
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