I bought a pair of Emu boots for my daughers birthday and they arrived promptly within 2 days. Great I thought - however they needed to be returned, so I emailed for an RMA which promptly arrived. I posted the back with the label provided on 20th February 2012, the parcel was received on the 22nd February, but I still have not received my refund. I am absolutely disgusted and wouldn't not recommend this company to my worse enemy. Dispite having called - there is only a message saying 'your call cannot be connected at this time' and emailing I am still waiting for my refund.
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