I placed an order online, immediately got a phone call back to say del would be 28th March. I was happy with the date. The day before I received an email advising who was deliverying my machine and the times between 9 and 6. That after noon before delivery, I received a speaking text to say it would be between 1pm and 4.30 pm. On the 28th of March, I received a phone call from the delivery company HIWAY EXPRESS to say they were about half an hour away. My machine arrived on time and what an exceptional team of drivers. I was so impressed I emailed both BHS and HIWAY EXPRESS to acknowledge my grateful thanks for a very smooth customer experience, which is very unusual these days. Many, many thanks. I would recommend BHS and would certainly use them again. Don't be put off by negative reviews.
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