Alexander Thoukydides´ profile

Reviews (3)


Excellent and quick repair

iPhone 4S front glass replaced. Looks exactly like original with no indication that it had been changed. Repaired and returned very well packaged within a couple of days. Great communication.

Sangamo ltd

Quickly resolved issues with product

I ordered six eTRV's from Sangamo because they were cheaper than elsewhere and had more subdued branding on the items. They were delivered extremely quickly. Unfortunately, some of them did not work properly (the radiator valves were not being closed), but Sangamo quickly obtained and supplied "penny spacers" from the original manufacturer that fixed the issue. Excellent support.

31 July 2012

Reply from Sangamo Ltd

Many thanks for your endorsement Alexander, delighted to be of service.

Original item did not arrive, replacement dispatched quickly

Ordered iPad charging stand and received email update the following day saying that it had been dispatched. Unfortunately it had not arrived 15 working days later, despite standard delivery being described as "within 5 working days". My initial attempts to contact via the form on their website and via email did not receive any response.

However, four days later I did get an email from their complaints department, apologising for the delay and saying that a replacement had been dispatched by 1st class mail, which duly arrived a couple of days later. The box was rather distressed having been sent in just a plastic envelope without any padding, but the product is fine.

Alexander Thoukydides´ profile

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Alexander Thoukydides
Male, 1973
Cottenham, Cambridge, United Kingdom