Well, so far so good - I've only booked our flights to Canada, but I've got to book the accommodation and car hire. My experience so far is very good and I've got faith in doing everything else through them.
Great price on the stuff we wanted, it came within a few days, a bit of customer service was needed and everything was dealt with in a professional and thorough manner.
My experience with this company could not have been better - ordered the materials and they came just a few days later. Great!
Do not become involved with this outfit - they are refusing to accept written instructions to cancel my so-called subscription with them.
They will not provide me with the 'Terms and Conditions' that I'm supposed to have approved.
They claim that I can only cancel my 'subscription' by telephoning them and will not advise what legislation they are depending upon to insist that I contact them on their 0800 tel. no.
They do not understand normal business protocol.
Their website is designed to trick you into signing up with some sort of wholly unnecessary subscription
Do not become involved with this outfit - they are refusing to accept written instructions to cancel my so-called subscription with them.
They will not provide me with the 'Terms and Conditions' that I'm supposed to have approved.
They claim that I can only cancel my 'subscription' by telephoning them and will not advise what legislation they are depending upon to insist that I contact them on their 0800 tel. no.
They do not understand normal business protocol.
Their website is designed to trick you into signing up with some sort of wholly unnecessary subscription
I tried to sign up for one of their deals and they refused me credit of a whole £7.50 per month.
They then refused to tell me why they wouldn't give me credit, which is contrary to the Consumer Credit Act and also to the advice given by their credit agency, Equifax.
During correspondence with them, they also referred me to a section of their website which didn't even work.
Bearing in mind I have two current credit cards with very little owing on only one of them, that I owe nothing to anyone and that I am in secure employment, I think it is reasonable to be told why Carphone Warehouse has acted in such a defamatory manner - they continue to refuse.
But hey!, would you expect anything else.
By the way, you might want to use these email addresses to contact Carphone: Dunstoc@cpwplc.com, Pearson@cpwplc.com, mcerlea@cpwplc.com
Exceptionally poor service.
They supplied damaged goods and they said they'd replace it and didn't; then said they'd collect the goods and didn't, then said they'd refund my money and didn't. Quite simply these people are liars.
And so I threatened them with court and all of a sudden they want to 'resolve' the issue.
Since then I've discovered the 'chargeback' facility through the bank, so I'm going to try that before I take 'em to court.
My strongest advice is not to trade with these people.
My order was delivered in good time and the product was exactly as described and illustrated.
I was a bit concerned to read the negative reports though.
Very poor returns organisation and I've now adopted a policy whereby, if a company doesn't have an email address on its website, then I don't trade with them.
This company doesn't - I recommend you don't trade with them.
Tamsen Garrie found this review useful
All disappointed customers of these scum may want to contact them at::
JON@NETTEXMEDIA.COM
max@nettexmedia.com
rebecca@redsave.com
chloe@redsave.com
enquiries@redsave.com
orders@redsave.com
domains@mistral.net
domains@kcom.com
reception@nettexmedia.com
stephen.morgan@nettexmedia.com
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