ian danter´s profile

Reviews (2)

BT

customer service non existant

Customers treated like an inconvienience. Level of service (QoS) poor so plenty of requirement to deal with customer services. Customer services automated, meaning min20 mins to get to speak to a human. Billed in advance and treated very poorly if this is questioned. Now with ANY other provider as long as not BT.

Mazuma Mobile

where is my money?

Why am I still waiting for my money? I remain to be paid for this transaction. Not very impressed given that I have been bombarded with emails telling me how well you feel you ha e do.e.

Please pay me, before I am forced to take legal action

02 April 2012

Reply from Mazuma Mobile

Hi Ian - Thanks for your review. We can confirm that that we made payment in full by same day bank transfer on the same day we received your phones (26/03/12). The funds should have cleared your account on the same day. A member of our customer support team will contact you today to confirm the bank details you provided are correct. We hope this helps.

ian danter´s profile

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ian danter
Reviewer
United Kingdom

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