I find the on-line service easy & reliable. The staff at my nearest branch (12 miles away) are surly and unhelpful.
Reviews of hotels are invaluable.
Good network and reliability. Badly let down by unfriendly cabin staff.
Invariably good value, easy to access, reliable delivery
Could not do without Radio 3 & 4, BBC 2 & 4.
Very expensive, trashy output, continually bothering me with unwanted phone calls.
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See summarised opinion as above
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