A word of warning Oak Furniture solutions are unable to deliver against the excessively long lead times that they only advise you about post accepting your order and banking your payment.
Our order was placed almost 14 weeks ago and Customer Service are unable to advise whether we will receive our shoe rack this side of Christmas 2012. Shocking service. To make matters worse the guys at the call centre insinuate that it is me the customer that has an unrealistic expectation when these expectations have been set by their communication..
The last time I was fobbed off like this was from a company that was going under. Sadly I didn't pay with a post dated cheque.
order ref. 114556.
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