'We will let you know when your order is shipped....'- I quote from their order confirmation email. So after 10 days and hearing nothing, I emailed them. 'We will reply within 24 hours....' - no they do not! Further email sent - no response.
So I call them on their well publicised phone number. Unobtainable! Alarm bells ring. So post on their Facebook page.
Mysteriously parcel arrives, sent not from Dinky Cartridges, but a private individual. Seems very strange. But at least I received the order without having to go through my bank for a refund.
Would I use again - no, not unless they can convince me of their customer service. Oh, and apparently they are in the middle of an office move. I dispute that this should make their customer care so bad.
Have bought several things from Appliances Online, and would certainly do so again. Free 48 hour delivery, great communication, and prices almost as low as anyone. Just one point - please stop the over zealous extended warranty sales calls. Not wanted, and I am perfectly able to make my own mind up without the pressure. Otherwise an excellent company to deal with.
We searched all over for this printer and WAE+ were the cheapest, and with free delivery. Arrived in good time, simple to set up, and very satisfied. Will purchase more from WAE+
This would be my fourth or fifth purchase from Black Circles, all of which have been seamless, simple and efficient. My local fitting centre is good, and strives to match the on-line service. This time it was 4 Bridgestone tyres, over 10% cheaper than they were available locally. Instant confirmation, and a convenient fitting appointment arranged and completed within 48 hours of order. Great communication too.
CSMA Mermbers should remember the 3% additional discount too. Highly recommended company.
Just bought insurance for our two new kittens on the recommendation of their Foster Mum at Cat Protection. Seems good value cover.
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