Bought a 7970 Gigabyte Windforce X3 back in May 2012, it died a few days before I started Army basic training in October 2012. I didnt have the time to get it RMA'd and I constantly said I'll be doing it during the two leave periods I had but just never got the time to do it. If you've done basic training you know its hectic and when you get down time some things just dont make it. Anyway, I finally got to RMAing it and they found it was faulty, sent it back to Gigabyte.. I waited 7 working days and asked if they knew what was happening, they said it was still with Gigabyte but that they'd ship me one from their stock! Which is great, I doubt they have this as a policy though! Most happy with the process, was dreading my first RMA for something important in my PC and its been handled most professionally. If this is how RMA's go in the future then I can't complain at all and should I need it again I won't be worried at all. Thanks OCUK <3
Quick responses, even after the 9pm "close" that they operate. A little bit of hassle to verify my ID but anti fraud is always good I'm just lazy ;)
Was given a scan of my key but it was a key to claim with a graphics card company which is no problem, took an extra 30seconds to register it and then received my key for steam.
Would 100% use again, especially now I've done my anti fraud check I'm already looking for more games!
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