Richard Rees´ profile

Reviews (1)

ASM Retail Solutions Ltd

Beyond a Joke

Placed an order for a Gigaset C610IP on the 3/5/12, item was in stock.

Chased on 16/5/12 and received a reply promptly stating they were sorry about the delay as they had to order another one and it would be just over a week before it would arrive.

Item arrived on the 22/5/12.
The product was the German model, which they make no mention of on their website. They included 1 adapter for the plug. Sadly the product requires 2 plug adapters, one for the base and one for the phone charger. The lead to plug the phone in is also different, no adapter included and the guides in German ..... great .......

Obviously I have contacted them on multiple occasions and received no reply. Once they have your cash don't expect any further support or help.

Luckily Ive managed to find a suitable lead that works and borrowed another adapter so I can use it in the time being. Beware, I will certainly never order from them again!

Richard Rees´ profile

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Richard Rees
West Wickham, United Kingdom