Last July took my car into halfords for a MOT, failed on a few items was quoted £250 for all the work done, which I agreed to. Took the car in the next day (a saturday) for all the work to be carried out. Heard nothing all day phoned them at 1700 and said the car wasnt finished and they had to wait till monday to get a tool, collected the car that evening and would returnit monday, was then charged £330!! only noticed after i had added my pin and asked why the sudden change in price. Said they had forgotten to add part of the work on when they quoted me! I said that i felt that it was unacceptable and i would discuss it further on monday.
Took the car back monday and they did give be a partial refund for the difference, still cost me £45 more than the original quote. Again they had the car the whole day and again I had to phone.
Fast forward 10months and 4000 miles and the wheel bearing they replaced needed replacing again, so I took to a different halfords, part under warrenty which they replaced free of charge after trying to get me to puchase a £200 exhaust (which cost me £125 else where!). All fine again.
4 months later checking my car before its next MOT, and noticed the the antiroll bar (which was replace the year before) was missing!! that was re fitted else where.
And Now just 7 months later the wheel bearing need replacing again!!
Taking it to a independent and will never use halfords.
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