We ordered 12kg of James Wellbeloved lamb and vegetable dog food, this normally comes in 10kg bags for £42 but we paid £29.99! Absolute bargain and to top it all off, the free delivery came the very next day. Great service and we'll use this company again.
I have never experienced such poor customer service as I did recently when moving house and switched to BT for phone and broadband. The engineers were great when they came to the house, but it took 5 of them to connect a line because of the dire customer support, much of which was in India. Chinese whispers and incorrect assumptions lead to a truly awful experience and if I had much choice in my little village and hadn't already given out my new number (printed on cards, dog tags etc etc) I would have told them to shove their phone line.
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