I'm sorry... but my whole experience with Pixmania has been a total disaster..
The order was sent out quite quickly, but they delivered it to the wrong address..! Luckily the person there declined the delivery..
It took ages to get through to the delivery people to find out that as a resuilt the order was being returned to sender.
And emails I got from Pixmania were generic and useless. I eventually got one where they stated that my order was again on its way to me, and would be there soon.
The tracking number they gave to me was of the order on its way back to them!
I have now been told that I have to WAIT till the order goes the whole way back, be checked.. before it can be resent.
I needed a monitor by the weekend, so I asked if could I ordered a second one, and just cancelled the first one..
ok and if I use the 24 hour express will it get here for tomorrow..
"No sir, as its after 12pm."
Generic, useless and factually incorrect correspondance from the customer services team, which has directly screwed up the order.
If they had told me what I needed to know at the start of the week, Icould have sorted something else out...
I would NOT recommend using these people... other places might be a tenner more expensive, but its worth it. I think I've spent more than that on phone calls trying to find out whats going on....
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