dont know where to begin,requested a price for a REPLACMENT boiler,rep came was rude to say the least ,and gave a estimate of just under £3000 yes £3000 had work done by local gas registered firm for £1200 with twelve month warranty and certificate in 3hours.informed british gas no response.have recentley had solar panels fitted and since I get both gas and electricty from them tried to registerfor feed in tarriff,what a nightmare.phoned my firm that fitted solar panels they said had same trouble and reccomended .another firm,no problem.Just trying to get to speak to someone on the phone is an achievment in its self British Gas should wake up and treat the paying customers efficently and fairly. 0 out of 10
placed order and payed,was given delivery date of approx a month.After two last minute cancellations I cancelled the order.The explanation given was their supplier had no stock.No apology orconsideration given to the fact I had to wait more than two months for a product they failed to supply.would not use ever.
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