Ordered a Miele vacuum cleaner last week as the website said the item was in stock and it would be 5-7 delivery time, this was fine and perfectly acceptable. Also had a phone call from their staff to confirm payment details as the registered address was different to our delivery address (we have recently moved) on the Friday, day after placing the order. Having waited 7 days and not received any further communication about my purchase being delivered, I chased the sales team to advise and was told that there was a delay from the manufacturer that could delay the item by 2-3 weeks. Was quite annoyed to be told that and frustrating no one got back to me regarding the delay. Was the best price for the item but I would've quite happily paid a bit more to have it delivered sooner.
Was very pleased with the quick processing and delivery of my items. Easy website, great communication from the point the order has been placed and items arrived the next day. Definitely recommend other users and will be using this site again.
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