If I can give a zero rating to this company I would. I ordered a Cooker Hood in February 2012 and informed delivery will be in 7-10 days. On day 14, the hood had not arrived and I had not received any calls or emails giving a reason so I contacted the company and was informed there has been a delay and the item will be delivered in 3 weeks time:-(This is 5 weeks after I had ordered). Item was not delivered so I again contacted the company and was informed the item will be delivered in 7 to 10 days. No delivery again!!! I contacted the company and was finally given a date (2 months to date of ordering item). Relief at last I thought. The hood arrived and opened it to find a different coloured item which looked like an ex-display item. I have contacted the company and I have been informed a replacement will arrive in 7-10 days!!! I have requested an email confirming this and I wished I never placed the order. I will provide a further update on this case.
Sam Gamgee found this review useful
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