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Extremely Poor service! Unacceptable

I've also used these guys a few times for parts, they are far from helpful, the staff at the parts counter put you under high pressure to buy from them even though they are usually more expensive and always make prices up on the spot then make you wait while they remove it from a vehicle. I've now stopped using them because the gave me a wrong part on one occasion and a faulty part on another occasion, both times they wouldn't give me a refund! Claiming they test all parts etc and somehow my mechanic (ex BMW technician) fitted the items incorrectly. When I tried to complain the thugs (yes THUGS) or goons might be a better description get very aggressive and just start arguing.

I would not recommend them to my worst enemy. Reading the other reviews here, it's clear these guys are happy to take your cash but are not interested when things don't go as planned.

Seriously, avoid... Unless you like a good heated argument with the sorts of people that run scrap yards.

There are plenty of good scrap yards around the UK. I'd recommend looking at EBay breakers, this is now where I buy parts and you have PayPal protection should you need it.

Also, I'd like to point out how suspicious it is that the positive reviews seem so defensive, one can assume their workforce is well aware of these genuine negative reports, instead of addressing them with fake items on here, they should reach out and look into each of these reports individually, then I'd happily give them 5 stars.

Kay DeVere-burt found this review useful

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Adam Man
United Kingdom